Service

UMEO provides comprehensive support from equipment manufacturing, installation, training to after-sales services, ensuring the efficient and smooth operation of your packaging production line. With 15 years of industry experience, we are dedicated to offering the best packaging solutions to global clients, enhancing production efficiency and reducing operational costs.

Our after-sales service network spans the globe, offering timely technical support and equipment maintenance to ensure uninterrupted production.

Pre-Sales:

*First: We will provide the most suitable and reasonable packing machine for you as per your request and offer you a best quotation;

*Second: We will arrange the production once get your confirmation and the payment advice;About 10-30 days later we will take the finished pictures and working video for you; meanwhile our Department of Quality Assurance will inspect it till make sure every part is no problem completely, then we pack and ship it, but usually you need to arrange the balance payment before shipment;

*Third: We deal with the Customs Clearance and provide the shipment document for Customs and you, After some time that you can get packing machine well.

After-Sales:

*First: We will assist you to install the packing machine and make sure it can work smoothly;

*Second: We will provide one year of maintenance and warranty period free of charge. The buyer will carry out the maintenance tasks and we will supply and ship the replacement for defective parts to the buyer free of charge, except the damage is caused by buyer.

UMEO helps you improve packaging efficiency and product quality with precise packaging equipment and professional technical support.